We accept payment from all major credit and debit card providers, as well as PayPal, and we will take payment from your chosen account upon receipt of your order. You will receive a confirmation email from us shortly afterwards. Payments on our website are securely processed by either Stripe or Paypal.
The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates, where applicable, and are correct at the time of entering information.
Before placing your order, make sure you tell us which country your order will be delivered to at the top of our website. This will ensure you see the relevant VAT and delivery charges as you shop. Visit our Delivery page for more information.
We display all prices in UK pound sterling and, if you are an international customer, your payment will convert into the relevant currency using the exchange rate of your payment provider at checkout. We find this is the fairest way to show our pricing as it enables the customer to choose their exchange rate depending upon the payment method they use.
All refunds are issued to the same credit card, debit card or PayPal account used to purchase the product(s). Visit our Returns page for more information.
Paying on account
We only accept payment on account by trade customers with whom we have made prior agreement. These customers can find our account details and payment terms on their invoice.