Terms & Conditions

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information.


General terms & conditions

hamabeads.com limited is a registered company, which sells Hama products.

This website is owned and operated by hamabeads.com limited of Hawthorn House, Hepworth Road, Barningham, Bury St Edmunds, Suffolk IP31 1BP.

We have taken care in the content of this website, in particular, to ensure that all products have been described accurately and that all prices are correct at the time of publishing.

Our terms and conditions are not intended to limit any rights you might have as a consumer.

We reserve the right to update these terms and conditions whenever it is appropriate to do so.

The contract between us (“Trader”) and you (“Consumer”)

With the exemption of trade customers (with whom we have made prior agreement), we must receive payment of the whole of the price for the product(s) before your order can be accepted. Payment of the price for the product(s) represents an offer on your part to purchase the product(s), which will be accepted by us when the product(s) are dispatched. Only at this point is a legally binding contract created between us.

You will become the owner of the product(s) that you have ordered when they have been successfully delivered to you. At this point, we will no longer be liable for their loss or destruction.

Out of stock items

All orders are subject to acceptance and availability. If we cannot fulfil your order due to stock levels, we will contact you as soon as possible by phone and/or email. You will be given the following choices:

  • to have your order put on hold until the product(s) become available again
  • to receive your order in two parts with the out of stock product(s) to follow
  • to swap the product(s) for alternatives
  • to have a full refund on the product(s) including the delivery charge if no other product is being sent to you

In circumstances when a product goes out of stock, we will aim to remove it from our website as soon as possible until it becomes available again, unless it is a discontinued line.


Cancellation by us

We reserve the right to cancel your order at any time without any prior notice. In extremely rare circumstances when this happens, we will notify you by phone and/or email and refund any sum deducted by us from your credit card, debit card or PayPal account as soon as possible, but in any event within 14 calendar days. You will receive a separate confirmation email from WorldPay shortly thereafter.



Read our Payment terms and conditions here.



Read our Delivery terms and conditions here.



Read our Returns terms and conditions here.



Read our Safety terms and conditions here.



Read our Privacy terms and conditions here.


Read our Cookies terms and conditions here.



All rights, including copyright, in this website are owned by or licensed to hamabeads.com limited.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. By downloading any of the Pegboard design templates available on this website, you are agreeing to these terms and conditions.