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Please can I say a big thank you, the customer service I have received from Hama beads has been amazing, will definitely be ordering more beads from you in the future.

East Sussex, England

December 2023

I’ve just received my first order from you guys which is amazing, as now I can start my new special interest which is very therapeutic for my autistic brain, and least to say that is my first of many orders to come.
Keep up the amazing work as my next order will be a ultimate bundle, can’t wait for that many colours hahaha.
P. S Thank-you for the hand written note those little things go a long way.

Hampshire, England

May 2023

Your help and extremely swift and friendly response is hugely appreciated.

Buckhurst Hill, England

June 2022

Just wanted to say how impressed I was with your company. I ordered some beads on Saturday morning at 10.30am, the order had been processed by 11.21am and they arrived Monday morning. Great service!
Once again many thanks, it is lovely to get good service.
Oxfordshire, England

September 2021

My daughter completed thousands of patterns throughout three years of treatment for cancer. Thank you for getting us through chemo!!

Aberdeenshire, Scotland

November 2020

Hi there, I just wanted to say thank you for my order! I’m extremely happy with the product and even more pleased with the amazing service I have received  from yourselves. Thank you very much for helping me stay occupied during the quarantine period and for being so amazing and professional, despite being under the pressure of being in high demand! I will definitely recommend you to a friend and order from yourselves again!

South Yorkshire, England

April 2020

I appreciate so much your work! You have a really good client service.

Estacion Central, Chile

February 2020

My order arrived today, thank you for exceptional service and lovely products which will put smiles on faces this Christmas. Thank you so much for the handwritten message on the outside of the parcel – such a personal and individual touch and much appreciated. My best wishes to your team.

Lincolnshire, England

November 2019

Hama beads really are a lovely activity, he is able to copy the pictures by himself and they are great for visual learners. He is able to stay on task with the beads for a long time. My sister also bought him the sealife set so he really has had some fab gifts for his 10th birthday! I will sign up to the newsletter. Many thanks for a great service.

Oxfordshire, England

July 2019

Thank you for your beads and great customer service

Queensland, Australia

April 2019

Thank you very much for the helpful phone call the other day. I have received the parcel today and I love it. I’m sure my daughter will too. Positive feedback for yourself and Hamabeads company.

Angus, Scotland

December 2018

They arriiiiveeeeeddddd !!! This was really super fast. You have just won a repeat customer. Thanks and good day 🙂
Msida, Malta

September 2018

Thank you again very much for sending my first order so fast, I really appreciate it.
Burgenland, Austria

February 2018

Hey guys! Just letting you know that I got my beads in 5 days approximately! Very fast shipping to Canada! Thank you a loooottt! I will definitely order more in the future!
Quebec, Canada

July 2017

I received my order. Thank you. I just had to write you and let you know how impressed I am with your service. I order a lot of stuff online and I have come to almost expect problems. Either with improper packaging, delayed delivery or missing items. Your team is doing it right and I wanted to acknowledge it; it is refreshing to deal with a company that actually cares and lives up to expectations. I wholeheartedly applaud you and thank you!
California, USA

May 2017

Thank you for your great info! 🙂 Thank you – our daughter LOVES spending hours creating all sorts of magic with your beautiful beads
Dodecanese, Greece

April 2017

Thanks for your wonderful service, my order arrived perfectly packed on Wednesday… a very speedy shipment.
Cumbria, England

December 2016

Thank you very much for your fast service, really enjoy and will definitely buy again.
Haifa, Israel

September 2016

Thank you for your fantastic service. Hama Beads are one of our most popular activities!!!
KOOSA Kids, UK-wide

July 2016

Thank you so much for answering so quickly! I’ve already tracked the order, it’s already here in São Paulo. Want to thank you all and congratulate you for your excellent service. It was my first time buying anything with you and it has been great! 🙂 Will order again soon! Thank you! Best wishes for you all!
São Paulo, Brazil

April 2016

I placed an order with you recently over the phone and I would just like to say how pleased I was with your service. Ordered in the afternoon and received the next morning! Also the added benefit of being able to add some extra Truck Pegboards to my Construction Kit order, so the net result was some very pleased grandchildren!
West Sussex, England

January 2016

Just wanted to thank you for such wonderful customer service. Not only are you the cheapest supplier that I found, but I placed my order less than 24 hours ago. It has arrived already, was very well packaged and even had a hand written thank you on the invoice! My daughter will be delighted when she comes home from school to find they are here already!!
Gloucestershire, England

October 2015

Thank you for the extremely prompt delivery this morning of my Hama Bead order, placed only yesterday afternoon. I am impressed by your efficiency!
Edinburgh, Scotland

August 2015

Many thanks for your quick response. Fabulous customer service on a bank holiday weekend!
Lancashire, England

May 2015

Thank you sooooo much. All my grandchildren are obsessed with Hama Beads. They are wonderful activity and both the boys and girls love them.

London, England

April 2015

Hama Delivery received today with great excitement and contentment (“I am so glad they came today mummy. I don’t think I could’ve coped another day….”).
Very pleased to find your company, and not always to be ordering everything through Amazon – great prices, thank you!
Essex, England

February 2023

Thank you for your wonderful service. My granddaughter was thrilled with her beads 

Tyne & Wear, England

May 2022

I’ve just recieved my order and I just wanted to let you know how happy I am! I noticed the little hand written note on the front of the box saying thank you and it made my day! I’m a 20 year old with ADHD and Hama Beads are the things that keep me going! I’ve made them since being a little kid and its always been my favourite thing to do! And all throughout COVID, isolation and lockdown, Hama Beads have been entertaining me! I’d just like to thank you all so much and I can’t wait to order from you again soon!

Lancashire, England

December 2020

I just wanted to say thank you for the quick and kind service that Hamabeads has been giving. I was very surprised when I saw “Thank you for your order!” on the package, and overall, with how quickly the package came. I became hooked with Hamabeads just recently and this was the first time I bought something from your official website, as I mainly use Amazon. This was a wonderful first purchase from your website and I am very happy with how it turned out. Thank you for the amazing service that you are giving, especially throughout these tough times. Your products are giving people something to do during the quarantine, and that means a lot. Keep doing what you are doing, as you are doing it wonderfully!

Bedfordshire, England

June 2020

Delighted with your friendly & prompt service, Placed an order on Tuesday 31/03 and received it here in Switzerland only 4 days later. Thank you, my daughter can now continue keeping herself occupied in coronavirus lockdown. Recommend your products to anyone!

Gland, Switzerland

April 2020

Ordered Monday teatime, delivered Thursday morning (free delivery option). Everything arrived in perfect condition, and at £32 altogether, it is a lot cheaper thank Amazon/Ebay, even without the 3 for 2 offer. Will definitely order from here again, thanks!

West Midlands, England

February 2020

What brilliant service – thank you so much. Believe it or not this is for my 16 and 21 year old sons who unearthed old Hama from the shed and started designing things. It’s a great toy actually – like Lego it keeps coming back regardless of age. Again thank you very much. Outstanding response.

Aberdeenshire, Scotland

September 2018

I just finish my new design, “Madonna of the Goldfinch by Raphael” with 87.210 mini beads, plus some lost. All this was possible with your help and support for the fast delivery. Thank you.

London, England

June 2019

Thank you for my latest order which arrived today. Excellent service, as always. And I was most impressed by the super-speedy packing! Under 20 minutes from placing the order to getting the ‘ready for dispatch’ email!

Kent, England

March 2019

Thank you so much for the quick delivery of our order, just delivered by our postie. There are going to be some happy faces in out of school club this afternoon and the iron in use alot  🙂
Highland, Scotland

December 2018

Nice job on the new tan colour it works well for doing hands/legs! You guys have great products and have the chance of topping every brand out there with just a slightly bigger inventory in my opinion.
Quebec, Canada

August 2018

These beads are much loved and played with by my 2 granddaughters and myself (I’m 77). They always use what we make: coasters, key rings, names for other children, little animals for babies. Thanking you.
Tyne & Wear, England

January 2018

Just to say thanks for the fast delivery of beads to my grandaughter in Portugal. Fantastic. She has plenty to keep her occupied during the holidays. Guess what everyone will be having for birthdays and Christmas this year!!! Well done to you all.
Shropshire, England

July 2017

I’m really blown away by the service!
Southern Savonia, Finland

May 2017

Ordered from you on Friday night – items arrived Monday morning. Fantastic service and great products. I’ll certainly be ordering from you again. Thanks again and keep up the good work 🙂
South Yorkshire, England

January 2017

I wanted to share with you a photo of my 83 year old dad who has severe dementia enjoying Hama Beads. Doing this activity provides him with fantastic opportunities to use the parts of his brain that are still working. Even though he doesn’t know his family, has little memory, is confused and needs so much support, he can focus on carefully using tweezers to place Hama Beads.
Clwyd, Wales

November 2016

I would like to inform you that my order has arrived and everything is fine. Also, I would like to thank you for your costumer service and the gentle hand written note saying “thank you for your order”, it was really nice to read it. 🙂

Santiago, Chile

August 2016

I just wanted to write after receiving a box of Hama Beads for my 8th birthday on Wednesday. I think they are brilliant and already made a beautiful butterfly. It was my favourite present and one that my nanna purchased for me.
Essex, England

June 2016

Just want to inform that my order had been received with very well condition. Thank you so much for your very quick service and shipment 🙂
Jakarta Barat, Indonesia

April 2016

Thank you heaps! Again you provide excellent customer service! 😀
Victoria, Australia

January 2016

What a lovely surprise to receive a colour chart from you in the post. The children are absolutely delighted! Now mummy won’t keep ordering the wrong colours. This really is very helpful so thank you very much indeed. Such a breath of fresh air to have human contact and attentive customer service online whilst ordering through the Internet.
Fife, Scotland

September 2015

I am 100% satisfied with my first time experience of ordering from Your customer service has been excellent and I look forward to placing orders with you in the future!
Pennsylvania, USA

July 2015

We received our Hama order yesterday and we’re thrilled with how quickly it got to us in Australia thank you so much
Canberra, Australia

April 2015

I wanted to thank you for replacing my order that arrived damaged the replacement came perfect. You guys are a great company. Thanks again

Colorado, USA

November 2022

I got my package!
Thank you so much for your service! You’re  great!
Har Hadar, Israel

November 2021

Thank you for your wonderful service! Also big thanks for the signature on the box! It was very heart-warming.

Rostov-On-Don, Russia

December 2020

Hello I would just like to say thank you for my speedy delivery of my Hama Beads and a big thank you to Nicola for realising I had ordered the wrong beads for the pegboard I’d ordered. Phoning me to double check was amazing. Fabulous service. Thank you.

Ross-On-Wye, England

May 2020

Arrived today, cant thankyou enough, great service, and you have made my daughter’s day and probably week! I have recommended you onwards.
Cumbria, England

March 2020

I have to say @hamabeads is quite possibly the best service out there!! Two day delivery! A sweet little thank you on the pack! And hama beads galore! 🙂

Merseyside, England

February 2020

I just wanted to say a big thank you to you for the prompt and efficient way my order was dealt with and sent to me. Not only was the delivery quicker than I expected, you also helped me by querying a mistake I didn’t know I’d even made. Thank you so much, I will definitely order from you again and won’t hesitate to recommend you.
Greater Manchester, England

August 2019

Been amazed at the brilliant prices of your items. I’ve been on eBay amazon etc and Hama is still the best value and obviously the best quality. I only use Hama for all my projects as I find there is never any nasty mistakes when ironing.

Buckinghamshire, England

April 2019

Thank you for coming back to me so quickly. You guys really are top notch at customer service. I’ve said it before and I’ll say it again! I really, REALLY wish all my suppliers were as good as you guys. Thank you for arranging to send out the two bags of blue that I need, its really appreciated.

Leeds, England

March 2019

Hoorah! Thank you so much for everything, your support was the best!
Lisbon, Portugal

October 2018

Thank you so very, very much for your help! As always Hama bead customer service is top notch! It is also extremely kind of you to honour the free delivery, it means a great deal.
West Yorkshire, England

June 2018

They arrived in excellent condition and extremely well packed. Thanks to and a big thank you to Charlotte, my intermediary at who has shown professionalism, friendliness and understanding.
Bouches-du-Rhône, France

November 2017

Iv used the same company for many years and Iv never once had a single problem 🙂 orders are always correct and very fast on delivery so just wanted to say thank you 🙂 keep up the great work!
Berkshire, England

June 2017

As always I’m very pleased. I use these for my business making art pieces and so far I’ve found yours to be the best quality and price so will always use your site to order.
Essex, England

May 2017

Just wanted to let you know we met you last week at the Bury St Edmunds Christmas Fayre and we’re so impressed with your selection of products and your customer service that we have placed our first order! And look forward to ordering again in the near future. Have a very Merry Christmas!
Suffolk, England

December 2016

I just wanted to make a point of saying thank you very much for your brilliant personalised service. One of the products that I ordered was out of stock and I was called straight away and offered a replacement so that the order wasn’t delayed. My daughter was very grateful as the products arrived in good time for her party bags! Many, many thanks.
Surrey, England

October 2016

I just wanted to email you and thank you for such an amazing service my nephew who is currently suffering from anxiety, depression and other mental health issues has found that Hama Beads have helped him when he is down. And I thank you for your swift postage of them. We hope to move onto the Mini range soon! We will order more for certain from you guys! 🙂 Happy beading!
Essex, England

July 2016

I would just like to thank you for your prompt and professional service. I will definitely be using you again to purchase all my daughter’s Hama Beads going forward. And also this is an excellent product which my daughter absolutely loves.
Belfast, Northern Ireland

May 2016

I would just like to thank you for an extremely impressive speedy service! I ordered beads and some pegboards on Friday, and today [Monday] they arrived. Excellent service and delivery time, good packaging, reasonable price. Fantastic!
Ed, Sweden

February 2016

Thank you again for your good customer service, and friendly team. We very much enjoy purchasing from you. I also just wanted to add that we feel that you have handled this situation in a very good manner that made us feel valued as a customer, which in today’s standards I feel is lost so thank you, and keep up the good work.
Devon, England

January 2016

Just wanted to drop you a line to compliment you on your excellent service. Ordered the goods online bank holiday Monday, received an email saying they had been dispatched Tuesday and arrived on the Wednesday. FANTASTIC SERVICE. Was even impressed by the Royal Mail texts advising me of delivery. Thank you very much. Will have a very happy niece on her birthday now 🙂
Cheshire, England

September 2015

Received, thank you so much. I’ve used your company for several years now and every time it’s been perfect 🙂
Reading, England

May 2015

Thrilled… the parcel arrived TODAY. Everything just perfect, should probably have ordered more! Can’t thank you enough for this excellent service, no doubt more orders will follow…
Edgware, England

April 2015